FAQ

Frequently Asked Questions

Below are the most frequently asked questions from users. If you have a question that does not appear in this list, please do not hesitate to contact us.

  • What COVID-19 health security measures have been taken at the Petit Palace Canalejas?

    At the Petit Palace Canalejas we have adopted numerous measures to take care of you and take care of ourselves, such as hotel health insurance, online pre-check-in, social distance markers, disinfection of suitcases, partitions, temperature taking for customers, security amenities kit, key disinfection, hydrogel dispensers, mandatory use of masks by clients and staff, more intensive room cleaning, breakfast with room service, PPE available, capacity control, uniform cleaning at 60ºC ...

  • Is the Petit Palace Canalejas a pet friendly hotel that allows the accommodation of pets?

    Yes, the Petit Palace Canalejas is a pet friendly hotel in Madrid that allows pets. We offer a bed, bowl and food for your pet.

  • Can I stay at the Petit Palace Canalejas once I have checked out?

    Yes, the Petit Palace Canalejas allows a free flexible departure time on Sundays and Mondays until 3:00 p.m. upon availability. Confirm conditions with reception.

  • What interesting places are close to the Petit Palace Canalejas?

    The Petit Palace Canalejas is a hotel located in Calle Canalejas, 2. This boutique hotel in the historical centre of Sevilla is a few steps from the Cathedral of Sevilla, Real Alcázar, Torre del Oro, Santa Cruz and is famous square, the Jewish quarter, Casa de Pilatos, Basílica de la Macarena, Museum of Fine Arts, Plaza del Salvador, and of course Puerta de Triana district, the most well-known tourist and commercial areas of Sevilla.

  • What entertainment options does the Petit Palace Canalejas offer?

    The Petit Palace Canalejas offers you some special services such as bicycle rental, MIFI, Wi-Fi, room service, 24 hours reception...

  • Does the internet Wi-Fi connection have any cost at the Petit Palace Canalejas ?

    Clients' internet connection is free at the Petit Palace Canalejas. In addition, our hotel in Madrid offers a MIFI service, internet with free data throughout the city.

  • Is the Petit Palace Canalejas adapted to accommodate guests with accessibility needs?

    Yes, the Petit Palace Canalejas hotel is a hotel adapted for people with disabilities. Check with the hotel reception for adapted services and facilities such as rooms for people with reduced mobility.

  • What kind of family services with children does the offer?

    The Petit Palace Canalejas is a Sevilla hotel ideal for families with children. We have family rooms for up to 4 people, free breakfast for children booking on the official website, gifts for children ...