FAQ

Below are the most frequently asked questions from users. If you have a question that does not appear in this list, please do not hesitate to contact us.

• What type of hotel is Petit Palace Canalejas?

  Located in the historic center of Seville, Petit Palace Canalejas is a modern and comfortable hotel designed for travelers like you, offering services, facilities, and an atmosphere for a perfect stay.

• What category does Petit Palace Canalejas belong to?

  Petit Palace Canalejas is a modern and comfortable 2-star hotel with an exceptional location in the historic center of Seville, close to the Cathedral, the Real Alcázar, the Torre del Oro, and more interesting sites.

• Who is Petit Palace Canalejas oriented towards?

  Petit Palace Canalejas caters to a wide range of travelers, from adults and couples to families with children, women, groups of friends, and professionals, thanks to its proximity to Seville's most prominent points of interest.

• Is Petit Palace Canalejas suitable for families with children?

  Seville is a highly recommended destination for family trips, and Petit Palace Canalejas, besides its central location, offers useful services for family trips: cribs, high chairs, bicycles, high chairs, gifts for the little ones, and specially designed breakfasts for them. Immerse yourself in the experience of staying at Petit Palace's family hotels.

• What are the check-in and check-out times at Petit Palace Canalejas?

  The check-in time at Petit Palace Canalejas is at 2:00 PM, while check-out is at 12:00 PM.

• Is it possible to check in earlier than the designated time at Petit Palace Canalejas?

  Yes, Petit Palace Canalejas offers early check-in to the room subject to availability. Get in touch with our reception team to confirm the possibility of accessing the room earlier.

• Can you stay in Petit Palace Canalejas after checking out?

  Petit Palace Canalejas provides access to its common areas, such as the reception and the lobby. Additionally, we offer luggage storage service at the reception to store your belongings while you explore Seville until the last moment.

• If I arrive early at Petit Palace Canalejas, can I enjoy the facilities?

  Welcome to Petit Palace Canalejas. If you arrive before check-in, you can get to know our facilities and the history of the building while we prepare your room. The reception team will inform you about what awaits you at the hotel.

• Can I store my luggage before check-in or after check-out at Petit Palace Canalejas?

  Yes, at Petit Palace Canalejas, we take care of your luggage if you wish. Contact our reception staff first to arrange the delivery and collection of your bags.

• Does Petit Palace Canalejas serve a buffet breakfast?

  Yes, breakfast at Petit Palace Canalejas offers a varied classic and healthy buffet for you to choose from, including sweet and savory options, as well as food and drinks for children and teenagers.

• Are there dining options available for people with food intolerances at Petit Palace Canalejas?

  At Petit Palace Canalejas, our breakfast buffet offers alternatives for travelers with allergies or intolerances, such as gluten-free products, vegan options, lactose-free milk, and healthy foods. Contact us to learn about our available options.

• Does Petit Palace Canalejas have a restaurant?

  No, Petit Palace Canalejas does not have its own restaurant. However, it does have a covered breakfast room.

• Is breakfast complimentary at Petit Palace Canalejas?

  You can choose to stay with or without breakfast included at Petit Palace Canalejas. If you decide to forgo it, you can still enjoy it for an additional cost.

• What are the breakfast hours at Petit Palace Canalejas?

  Enjoy breakfast at Petit Palace Canalejas from Monday to Sunday with a wide schedule from 7:00 AM to 11:00 AM.

• Are cots available in the rooms at Petit Palace Canalejas?

  Yes, at Petit Palace Canalejas, a family-friendly place, we offer cribs for babies. Request yours when making the reservation or upon arrival at the reception, and we will set it up in your room for your baby's comfort.

• Does Petit Palace Canalejas offer laundry service?

  Yes, at Petit Palace Canalejas, we offer laundry service during your stay. Visit the reception for details on delivery times and additional costs.

• What types of rooms does Petit Palace Canalejas have?

  Petit Palace Canalejas offers single, small double, double, quadruple, and quadruple rooms with a terrace. Rooms ideal for families with children and groups of friends.

• Are there safes in the rooms at Petit Palace Canalejas?

  Yes, all rooms at Petit Palace Canalejas are equipped with a safe for your convenience.

• Are hairdryers available at Petit Palace Canalejas in the rooms?

  Yes, all rooms at Petit Palace Canalejas have a hairdryer available in the bathroom.

• Are there minibars or refrigerators in the rooms at Petit Palace Canalejas?

  Yes, all rooms at Petit Palace Canalejas have a minibar to store drinks, food, or items that require refrigeration.

• Is Petit Palace Canalejas a pet-friendly accommodation?

  Yes, Petit Palace Canalejas is a pet-friendly place that accepts dogs, birds, cats, and other domestic pets.

• Are pets allowed in the rooms at Petit Palace Canalejas?

  Yes, Petit Palace Canalejas is a pet-friendly hotel that allows you to stay with your pet in the reserved room.

• Is there a cost for accommodating pets at Petit Palace Canalejas?

  Yes, Petit Palace Canalejas is pet-friendly and has no additional costs if you book through our official website. If you book through an unofficial site, the additional cost for the pet's stay is €25.

• What pet services does Petit Palace Canalejas offer?

  At Petit Palace Canalejas, we have special water dispensers and beds for your pet.

• In what languages is reception attended at Petit Palace Canalejas?

  At Petit Palace Canalejas, our reception team will be happy to assist you in Spanish, English, French, Portuguese, and Italian.

• What services does Petit Palace Canalejas offer at reception?

  At Petit Palace Canalejas, we offer useful services such as Wi-Fi internet, laundry, free bike rental, MIFI device, and tourist information, among other services.

• What is the smoking policy at Petit Palace Canalejas?

  At Petit Palace Canalejas, smoking in the rooms is prohibited, making it a smoke-free hotel.

• Is Petit Palace Canalejas a hotel committed to environmental sustainability?

  Yes, Petit Palace Canalejas is committed to environmental management through energy efficiency programs, water conservation, waste reduction, and sustainable sourcing.

• Do the rooms at Petit Palace Canalejas have free Wi-Fi?

  Wi-Fi internet connection at Petit Palace Canalejas is completely free for our guests, and you can enjoy excellent internet quality both in the rooms and in the common areas.

• What parking options does Petit Palace Canalejas offer?

  At Petit Palace Canalejas, we do not have our own parking, and although Canalejas Street allows traffic, it is not suitable for parking. There are nearby parking lots like SABA Plaza de Armas. Contact reception for better information on parking in the historic center of Seville. We offer discounts on official parking rates.

• Are there accessible rooms for people with disabilities at Petit Palace Canalejas?

  At Petit Palace Canalejas, you will find accessible rooms with ample spaces and bathrooms adapted for people with disabilities. Approach reception for more information on the facilities we offer for disabled travelers.

• Are there discounts for returning guests at Petit Palace Canalejas?

  At Petit Palace Canalejas, you will enjoy benefits from your first stay by joining the Club Tripster, where you will get a 10% discount at any of our ICON and PETITPALACE HOTELITY hotels. Accumulate reservations and get discounts on future stays, restaurants, and premium services. I want to be a Tripster!